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Privacy Policy

Last updated: July 20, 2017

At Coursetune, we are committed to the privacy of your data. This privacy policy describes what data we collect, how we collect it, how we use it, and how we share it with third parties specifically for the improvement of your experience. The main takeaways are that we adhere to the strictest policies, laws and standards around data use in education; we never sell your personal data; and you have a voice and a choice in how we use your personal information. To access and update your information and communication preferences, email privacy@coursteune.com.

This privacy policy applies to the website coursetune.com, software app.coursetune.com and any other services provided on the coursetune.com domain.

  1. Information We Collect and How We Use It
  2. Sharing Information with Third Parties
  3. Information Security
  4. Changes to This Privacy Policy
  5. Contact Us

If you have questions or complaints regarding our privacy policy or practices, please contact us.

Software, services and programs delivered and accessed through the Internet necessarily involve the transmission and processing of personal data, sometimes on an international basis, depending, for example, on where the user is located. When personal information is provided to Coursetune through websites or mobile applications, the information will be processed and stored on servers located in the United States, and by using the websites and mobile applications, you acknowledge and give Coursetune authorization to such transfer, processing and storage on behalf of yourself, your organization, and other users as applicable.

Coursetune complies with the applicable FERPA requirements governing the use and redisclosure of Personal Information from Education Records. Coursetune does not collect or retain any personal or identifiable STUDENT data in the education records. Courstune acknowledges that its customers have a statutory duty to maintain the privacy of such records. Coursetune uses education data as agreed upon in the Service Level Agreement (“Contract”), meaning the customer has direct control over personal information from education records. Education data are not redisclosed without your permission. By using Coursetune websites and mobile applications, you consent to the terms and data use as outlined here in this privacy policy and in the Contract. Users will be notified of any significant changes by app push notification or call out in regular Coursetune email communications. Effective date in this privacy policy will also serve as a change indicator.

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Information We Collect and How We Use It

Coursetune is not a student facing application and therefore does not collect personal or identifiable information of children. Coursetune users are administrative and faculty members, stakeholders, business professionals, and accrediting associations. We collect your personal information when you set up an account or when your organization creates accounts for users. Coursetune only collects information that is relevant and not excessive for the purposes for which it is to be processed. Personal information includes information that can identify you. For users, this includes full name, e-mail address, and organization department. This information is only used by Coursetune to complete the service provided. Data generated by the website or mobile application from which personally identifiable information and attributes about any user has been removed (“de­identified data”), may be used by Coursetune for lawful purposes, including, without limitation, product and service improvement or development, general product and service analysis, benchmarking, development of best practices, and/or educational research or statistical assessment. To provide customers with the best products and services possible, Coursetune applications do not honor CalOPPA Do Not Track requests while within the product. Use of the product is compliance with this exception.

When you download and use our mobile application or services, we automatically collect additional information, such as the type of mobile device that is being used, operating system version, and the device identifier (or “UDID”).

Links to 3rd Party Sites:

Our websites and mobile applications may include links to other websites whose privacy practices may differ from those of Coursetune. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Sharing Information with Third Parties

Coursetune does not release personal information collected or received in the websites or mobile applications to any unrelated third parties for promotional purposes. We may, however, share anonymous, aggregated product usage data with unrelated third parties, and share personal information only as described below:
Affiliated Businesses
We may disclose information (including personal information) collected from our websites and mobile applications with our local authorized Coursetune representatives for sales and support purposes. We require these representatives to comply with this policy. Coursetune will not share your contact information with other businesses except service providers and successors, as described below.
Service Providers
We may share your information with our service providers—that is, organizations providing services to support Coursetune functions, such as our hosting services provider, mail and email processing providers, payment processing providers, and research and support providers. All such service providers are bound by contract to refrain from using the personal information we collect from you for any purpose other than providing the specified service to Coursetune.
Laws and Legal Rights
We also may release personal information at the request of law enforcement authorities, when ordered to do so where a formal request has been made such as in a court order, subpoena or judicial proceeding by a court or similar legal process, or when we have the right to do so and believe it is necessary to assert or protect our legal or intellectual property rights, or in protecting the physical safety of our employees, users and the public.
Fraud Prevention
To protect our customers, users and ourselves from fraud or theft, we may provide personal information to law enforcement agencies or to other organizations that agree to respect the privacy policy in effect with respect to this personal data.
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Information Security

Coursetune utilizes standard security measures, such as firewall, limited access, and SSL encryption technology, designed to help protect against loss, misuse, and alteration of user information collected by Coursetune during its transmission. Access to your data is controlled by both physical and logical controls.
Cookies and other Tracking Technologies

Coursetune and our service providers use cookies or similar technologies. These technologies are used in administering the website and mobile applications and maintaining user progress within the program, analyzing trends and user movements within the website, and to gather general usage and demographic information about our user base. We may receive reports associated with these technologies by these providers on an individual as well as aggregated basis. As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser types, referring/exit pages, operating systems, date and time stamps, and “clickstream” data. We do not link this automatically collected data to other information we collect about you. To provide you with the best online experience, Coursetune does not honor the CalOPPA Do Not Track requests.

User activity is stored in a relational database and used for reporting and analysis, aiding Coursetune in services and support. We do not give user information to third parties, except to service providers who engage in support and assistance of our websites and mobile application, or disassociated from your IP address or other personally-identifiable data, or as authorized or directed by the customer organization.

Mobile Analytics
We use mobile analytics software to allow us to better understand the functionality of our mobile application software on your mobile device. This software may record information such as how often you use the application, events that occur within the application, aggregated usage information, performance data, and where the application was downloaded from.
Enforcement

Coursetune periodically verifies that this privacy policy properly describes the information we collect and how we use it, and that we act in compliance with this policy. Please contact us if you have questions or concerns using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.

With respect to any complaints relating to this policy that cannot be resolved through our internal procedures, we will cooperate with appropriate regulatory authorities to resolve such complaints. If any of your concerns are not acknowledged within a reasonable time frame (30 days), or have not been addressed to your satisfaction, please contact us via the information at the end of this policy.

Testimonials
From time to time we may display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update your testimonial, contact us via the information at the end of this policy.
Social Media Widgets
Our websites include Social Media Features and Widgets, such as the Facebook button and Twitter button. These features may collect information such as your IP address or identify the page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our websites. Your interactions with any of these features is governed by the privacy policy of the company providing it.
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Changes to This Privacy Policy

We may amend this privacy policy at any time. If we make significant changes in the way we collect, use, and/or share your personal information, we will notify you by prominently posting notice of the changes on the websites and mobile applications covered by this privacy policy. You will have a chance to accept or decline the changes within the product at any time. Usage of the product, websites or applications indicates consent to current privacy policy.

Your Choices and Access to Your Information

Coursetune offers those who provide personal information the opportunity to withdraw consent with respect to the information they submitted at any time (“opt-out”), in which case such personal information will not be further processed. Our email programs allow you to choose to receive or stop receiving communications from us. We honor a “once out – always out” policy. Each secondary email we send to our recipients contains ‘Unsubscribe’ instructions. Once you opt out, you are opted out of that type of communication until we are explicitly told in writing that you want to opt back in. You may opt out of email programs at any time by following the Unsubscribe instructions provided in the link at the bottom of the email.

You may at any time access your personally identifiable information (PII) within your user profile for the purposes of correcting or updating your profile through the Coursetune login. We will respond within a reasonable timeframe to any requests from you regarding your PII. You may also request to remove your identity from public areas of the platform. However, we will retain your profile information for as long as your account is active or as needed to provide services to you or to the organization that provides your license. If  you request to remove your profile (or another user’s profile if you have manager permissions) from public areas, Coursetune will continue to retain and use your information as necessary to comply with any legal obligations, resolve disputes, or enforce our agreements. While all personally identifiable data will be unseen by your team, all your educational data contributions will be retained under an “anonymous” or “previous” user byline and may remain within Coursetune databases and archives subject to our data retention policies and any agreements with the organization that provides your license.

We will retain your profile information for as long as your account is active or as needed to provide you services. After you delete your profile or another user’s profile if you have manager permissions, Coursetune will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. While all personally identifiable data will be unseen by your team, all your educational data contributions made throughout the course of using the product will be retained under an “anonymous” or “previous” user byline.

Contact Us

If you have questions or concerns regarding your privacy, please contact Diane Weaver at Coursetune, Inc. directly.

Coursetune, Inc.
Diane Weaver
9884 S Riggs Dr.
Sandy, UT 84092
Email: privacy@coursetune.com
Phone: 1-866-860-8863